We'd love to hear from you! Reach out with questions, feedback, or support needs.
For app-related issues and general questions:
Email: support@dhanguru.com
Response Time: Within 24-48 hours
For questions about rewards and redemptions:
Email: rewards@dhanguru.com
Response Time: Within 48-72 hours
How long does it take to receive a response?
We typically respond to all inquiries within 24-48 hours during business days. For reward-related questions, it may take up to 72 hours.
I'm having trouble redeeming my rewards. What should I do?
Please contact our rewards support team at rewards@dhanguru.com with details about the issue, including your account email and the specific reward you're trying to redeem.
How can I report a bug in the app?
You can report bugs through the contact form above or by emailing support@dhanguru.com. Please include details about your device, app version, and steps to reproduce the bug.
Do you offer phone support?
Currently, we provide support primarily through email. This allows us to efficiently track and resolve issues while maintaining a record of all communications.